We are committed to resolving your concerns promptly and fairly.
Step 1 : Contact Customer Support
If you have any complaints or concerns, please contact our customer support team :
- Email : [email protected]
- Phone : 08472-268387
Step 2 : Escalate to Grievance Redressal Officer
If the issue is unresolved, you can escalate it to our Grievance Officer :
- Grievance Officer : Satish Chowdshetty
- Email : [email protected]
- Phone : 8861057242
Step 3 : RBI Ombudsman (If Unresolved)
If your issue is still unresolved within 30 days, you may escalate the matter to the RBI Ombudsman :
- Website : https://cms.rbi.org.in
- Toll-Free : 14448